Privacy Policy

1. Information We Collect

We may collect and process the following categories of information:

• Parent/Guardian Information: Name, contact details (mobile number, email address), login credentials, and related account information.
• Student Information: Name, class details, roll number, attendance records, academic performance, homework submissions, and related educational data.
• Communication Records: Messages exchanged between parents/guardians and teachers via the Application.
• Files and Submissions: Documents, photographs, or other files uploaded to the Application.
• Technical Data: Device information, operating system details, IP address, and usage analytics for security and performance purposes.

2. Purpose of Processing

Personal information is collected and processed strictly for the following purposes:

• To provide parents/guardians with secure access to their child’s academic information, including attendance, assignments, notices, and performance updates.
• To enable communication between parents/guardians and authorized teaching or administrative staff.
• To manage authentication, account security, and user support.
• To improve the performance, functionality, and reliability of the Application.
• To comply with applicable laws, regulations, or legal processes.

3. Legal Basis for Processing

Processing of personal information is carried out in accordance with applicable data protection laws and is based on one or more of the following grounds:

• Your consent to the processing of your information.
• The necessity of processing for the performance of an educational or contractual obligation.
• Compliance with legal or regulatory requirements.
• The legitimate interests of the Institution, provided such interests do not override your fundamental rights and freedoms.

4. Data Disclosure

We do not sell, rent, or trade personal information. Disclosure of personal information may occur only under the following circumstances:

• To authorized employees, teachers, and administrative staff of the Institution strictly on a need-to-know basis.
• To third-party service providers engaged under contractual obligations to support hosting, storage, or communication services, provided such parties are bound by confidentiality and data protection obligations.
• To governmental authorities, regulators, or courts of law, where disclosure is required under applicable law.

5. Data Retention

Personal information shall be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required under applicable law. Upon a parent/guardian’s request, or upon the student’s exit from the Institution, personal data may be deleted or anonymized subject to legal and regulatory requirements.

6. Data Security

We implement appropriate technical and organizational measures to safeguard personal information, including but not limited to:

• Encryption of sensitive data both in transit and at rest.
• Secure authentication mechanisms, including token-based session management.
• Access restrictions to ensure that only authorized personnel may process student data.
• Regular system monitoring, security reviews, and updates.

7. Children’s Privacy

The Application contains information relating to minors, which is accessed and managed by parents or legal guardians. We do not knowingly collect information directly from children without parental or institutional authorization. Parents and guardians retain control over their child’s information and may request modification or deletion of such data, subject to legal obligations.

8. Your Rights

Subject to applicable law, you have the following rights with respect to your personal information:

• The right to access and obtain a copy of your information.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal information, subject to legal or regulatory obligations.
• The right to withdraw consent for processing, where processing is based on consent.
• The right to raise concerns with a relevant data protection authority, if applicable.

Requests to exercise these rights should be submitted in writing to the contact information provided below.

9. Changes to This Policy

We reserve the right to amend or update this Policy from time to time. Any material changes will be communicated through the Application or via electronic notice. Continued use of the Application after such changes constitutes acceptance of the revised Policy.

10. Contact Information